Cancellation Policy


Finstructor believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the (Company Name) marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • Finstructor does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy


We maintain a strict no refund policy, although students can offset their payments against future classes or online lectures.

Course Repetition Policy


Finstructor believes in helping its customers as far as possible, and has therefore a liberal Course Repetition policy. Under this policy:

  • All Confirmations regarding Course Repetition will only be provided through Email(info@finstructor.in).
  • Failed Candidates will have to Pay Administrative Fees for any Course Repetition
  • Candidates will have to Email in case of Defering the Exam from June to Dec or from Dec to June.
  • All Course Validity will remain only till the Exam Date from the Date of Course Registration with Finstructor.
  • For any query please feel free to contact us on +919920920670 or email us on info@finstructor.in.
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